Within Tithely there are organizations and locations. An organization is the church, and a location is the campus of that church. This is to ensure that if your church has multiple campuses, each campus is recognized and can be managed individually.
Christ's Church is the Organization
Christ's Church Kentucky and Christ Church Atlanta are Locations
Note: If you are seeing duplicates, a campus may have the same name as your church.
User Permissions needed to access Giving
Account Owner, Admin, or Limited Access with access granted to the Giving Product. If you have additional questions please reference this article.
How to Access and Update Organization Settings
Login to your Tithely account.
Click the Global Settings button in the bottom-left corner.
Next, click My Organization.
Click Organization Settings.
Update your organization's information and click the Save Changes button.
Note: The "Select Primary Contact" section does not have any impact on your Tithely account at this time. Leaving it blank or filling it in does not affect any area of your account. This is not a way to update the primary admin.