With the Inbox for Tithely Messaging, you can quickly send, mass manage, filter and search for messages within your inbox. 🎉
User Permissions needed to access Messaging
Account Owner, Admin, or Limited Access with access granted to Messaging. If you have additional questions, please reference this article.
How to Filter Messages
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Select Messaging on the left-hand menu
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Select Inbox from the Messaging menu
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Click the +Filter button.
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Select your desired filters and click the Apply button.
You can apply the filters listed below.
Message Type
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SMS
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Email
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Show Blasts
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Show Keywords
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Show Follow Ups
Status
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Archived
How to Use the Search Function
The search function allows you to search for messages using specific words or names. The feature will search for contact names and messages sent/received.
To search, simply enter a contact name, or keywords that may be included in a message into the search bar.
Example: Searching Christmas
How to Mass Manage Messages
Using the Mass Manage tools, you can mark messages as read/unread, and archive/un-archive in bulk.
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Select Messaging on the left-hand menu
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Select Inbox from the Messaging menu
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In the Inbox, hover over the contact avatar, click the checkbox to select.
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Select specific messages or use the select all check box
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Using the actions at the top of the screen, either;
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Mark messages as read/unread
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Archive/unarchive messages
Please Note: Messages cannot be deleted, only archived.
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