You can quickly and easily reply to an SMS or email conversation in messaging.
User Permissions needed to access Messaging
Account Owner, Admin, or Limited Access with access granted to Messaging. If you have additional questions, please reference this article.
-
Select Messaging from the left-hand menu
-
Select Inbox from the Messaging menu
-
Click the conversation you would like to reply to
-
Write your message
-
Select SMS/Email (in message field) before hitting send (green paper airplane button).
