Replying to an Existing SMS or Conversation

You can quickly and easily reply to an SMS or email conversation in messaging. Learn how to navigate the Messaging platform to respond to messages seamlessly, fostering meaningful connections and enhancing communication within your church. Let's empower you to engage with your congregation effortlessly, ensuring no message goes unanswered.

User Permissions needed to access Messaging
Account Owner, Admin, or Limited Access with access granted to Messaging. If you have additional questions, please reference this article.

🚨 Important Update on SMS Regulation Changes 🚨

  • 📌 For phone numbers in the "Pending Approval" phase, SMS containing URLs will be blocked starting November 8th, 2023.
  • 📌 By January 31st, 2024, all SMS from these "Pending Approval" numbers, regardless of content, will also be blocked.

"Pending Approval" refers to phone numbers that are newly registered and awaiting full clearance, a process that takes roughly 3 weeks.

Both new customers registering their phone numbers and existing customers with numbers still in the "Pending Approval" phase will be affected.

🔗 Learn more about these changes and what they mean for you.

Replying to an Existing SMS or Conversation

  1. Login to your Tithely account

  2. Select Messaging from the left-hand menu

  3. Select Inbox from the Messaging menu

  4. Click the conversation you would like to reply to

  5. Write your message

  6. Select SMS/Email (in message field) before hitting send (green paper airplane button).

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