Start a New Conversation from the Tithely Messaging Inbox

User Permissions needed to access Messaging
Account Owner, Admin, or Limited Access with access granted to Messaging. If you have additional questions, please reference this article.

🚨 Important Update on SMS Regulation Changes 🚨

  • 📌 For phone numbers in the "Pending Approval" phase, SMS containing URLs will be blocked starting November 8th, 2023.
  • 📌 By January 31st, 2024, all SMS from these "Pending Approval" numbers, regardless of content, will also be blocked.

"Pending Approval" refers to phone numbers that are newly registered and awaiting full clearance, a process that takes roughly 3 weeks.

Both new customers registering their phone numbers and existing customers with numbers still in the "Pending Approval" phase will be affected.

🔗 Learn more about these changes and what they mean for you.

This guide shows you to effortlessly initiate one-on-one or group conversations, fostering connection and community growth. Whether you're reaching out to a new member, checking in with an existing volunteer, or coordinating group activities, discover how to use Tithely Messaging to engage your community. 

Start a New Conversation from the Tithely Messaging Inbox

  1. Login to your Tithely account.

  2. Select Messaging from the left-hand menu.

  3. Select Inbox from the Messaging menu.

  4. Click the New Conversation button.

    • New Conversation button appears in the upper right of the window when no existing message is selected.

    • New Conversation condensed button (paper + pencil icon) appears within the first card when a conversation is open.

  5. Find the contact you'd like to send a message to

  6. Click the paper airplane icon (far right side of the screen)

  7. Write your message

  8. Select SMS/Email (in message field)

  9. Click the Send button (green paper airplane)

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