Admins can edit transactions directly within the Giving platform to correct errors or update information as needed. Follow the steps below to edit a transaction and see what specific fields can be updated.
Steps to Edit a Transaction:
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Log into Tithely with the appropriate permission to access giving.
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From the dashboard, select the Giving.
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Click on Transactions from the menu.
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Scroll or use the search filters to find the specific transaction you want to edit.
Note: You can search by the donor's name, date, or transaction amount. -
Once you've located the transaction, click on it to open the Transaction Details page.
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In the Transaction Details, you will see an Edit button. Click this to open the editing options.
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Depending on the type of transaction (Credit Card/ACH or Cash/Check), different fields will be available for editing:
- Editable Fields for Credit Card (CC) / ACH Transactions:
- Fund: Assign the transaction to a different fund.
- Uneditable Fields for Credit Card (CC) / ACH Transactions:
- Transaction Date: The date of the original transaction cannot be changed.
- Transaction Amount: The donation amount remains fixed and cannot be edited.
- Editable Fields for Cash/Check Transactions:
- Fund: Assign the transaction to a different fund.
- Amount: Adjust the amount of the donation.
- Gift Date: Adjust the date of the donation.
- Editable Fields for Credit Card (CC) / ACH Transactions:
- After making the necessary updates, click Save to apply your changes.
Note: You will be redirected back to the transaction list with the updated information.