How Do I Add a Missing Giving Fund to a Transaction?

Summary: This guide explains how Admins can add a giving fund to a transaction that is missing a fund designation, ensuring your records are accurate and the donation is correctly included in the donor's end-of-year tax statement.

Before You Begin

  • Tax Statement Impact: If a transaction does not have a giving fund associated with it, that transaction will not be included in the donor's end-of-year tax statement.
  • Permanent Action: Once you have added and saved a giving fund to a transaction using this method, you will not be able to edit it again. Ensure you select the correct fund before saving.

Step-by-Step Instructions

  1. Log in to your Tithely account.
  2. Select Giving from the main menu.
  3. Select Transactions from the left-hand Giving menu.
  4. Locate the transaction that has a missing or incorrect giving fund. Note: Adding the 'Fund Name' column to your view will help you quickly spot any transactions with a missing fund name.
  5. Click on the transaction to expose the transaction details card.
  6. Click the + Add Fund button on the details card.
  7. Select the correct Giving Fund from the drop-down menu.
  8. Click Save to permanently apply the fund to the transaction.

Troubleshooting & FAQs

  • Why are some of a donor's transactions missing from their tax statement? If a transaction is missing a fund designation, or if it is assigned to a fund that is not marked as tax-deductible, it will be excluded from their end-of-year tax statement. Use the steps above to associate the missing fund.
  • Can I change the fund again if I make a mistake? No. Once you add and save a giving fund to a transaction using this feature, you will not be able to edit it again. Double-check your selection before clicking save.

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