Summary: This guide walks you through setting up the integration between Tithely and Faith Teams. Following these steps will allow you to automatically push donation data from Tithely to your Faith Teams account, streamlining your bookkeeping. This process includes disconnecting the old integration (if applicable) and configuring the new one.
Before You Begin
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You must have administrator access to both your Tithely and Faith Teams accounts.
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In Faith Teams, you must first prepare your account:
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Navigate to Users & Access and ensure your user profile has Contributions listed as a permission.
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Ensure you have a default fund created in Faith Teams where any unmapped donations can be sent.
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Part 1: Disconnect the Old (1.0) Integration (If Applicable)
If you previously used our older Faith Teams integration, you must disconnect it before installing the new one.
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In your Tithely dashboard, click Giving in the main menu.
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At the bottom of the Giving menu, click Back to Tithely 1.0.
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Once in the 1.0 view, select Giving > Integrations.
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Locate the Faith Teams integration and click Disconnect. (Note: If it's already disconnected, you can proceed to the next part.)
Part 2: Install the New (2.0) Faith Teams Integration
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Navigate back to the main Tithely dashboard (if you were in 1.0).
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In the bottom-left corner, click Global Settings.
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Select Integrations.
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Find the Faith Teams integration and click Install.
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Follow the on-screen prompts to connect your account using your Faith Teams API details.
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Select the default fund you prepared in the "Before You Begin" step.
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Choose your transaction sending method: Daily (a summary of all donations from the previous day) or Deposit (a summary that matches a specific bank deposit).
Part 3: Configure Fund and Donor Mapping
This final step ensures donations are routed to the correct funds and donor profiles in Faith Teams.
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From the main Tithely menu, select your Campus.
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Under the Campus settings, click Connect Funds.
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For each Tithely fund, use the dropdown menu to match it with the corresponding fund in Faith Teams. (Click "Refresh Funds" if they don't appear immediately.)
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After mapping funds, click Connect Donors.
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Search for donors by name to match their Tithely profile with their Faith Teams profile by entering their Faith Teams ID.
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Click Update Donor Mappings to save your changes.
Important Notes on Data Syncing
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Test Transaction: After a successful connection, the system will send a single test transaction (either one day's worth or one deposit's worth) to confirm the integration is working.
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Nightly Sync: The integration runs nightly. All new, successful transactions from the previous day will be sent to Faith Teams automatically.
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Historical Transactions: The initial setup does not automatically import past historical transactions.
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❗ Warning: If you disable and then immediately re-enable this integration, the system will attempt to pull the last 32 days of transactions, which could create duplicates in Faith Teams. Only disable the integration if instructed to by our support team.
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