Learn how to manage refunds for Tithely Pay transactions efficiently through the Tithely Pay app.
Refunding Steps:
- Launch the Tithely Pay app from your device.
- Log into Tithely Pay.
- Select the Hamburger Menu in the top right to expand the menu.
- Select Actvity.
- Locate the transaction you would like to Refund.
- Select Refund.
- This transaction will be refunded immidiately and will appear back in the payees account in 5-7 business days.
Important Notes:
-
Tithely Pay App: Refunds for Tithely Pay purchases can only be processed through the Tithely Pay app.
-
Device Flexibility: While refunds aren't available through the Tithely Admin area, you can use any iOS device to access the app and initiate a refund.
-
Convenience: Handle refund requests on-the-go by using your iPhone, ensuring you can assist customers immediately, regardless of their purchase location.