Adding and Changing Administrator Roles on Your App Dashboard

Simplifying your app's management starts with adding new administrators or adjusting roles for existing ones. This concise guide walks you through the process, from logging into your Tithely Admin account to submitting new admin credentials. With clear steps for assigning roles such as UserAdmin, UserEditor, and UserAccounts, ensuring your team has the right access and permissions is straightforward. Note: Direct communication is needed to inform new admins, as automatic email notifications are not provided.

Adding a new administrator to your app dashboard is a simple process. Below are the steps to adding new administrators and changing roles for existing admin users.

User Permissions needed to access Apps
You must be the Account Owner to access Apps. If you have additional questions please reference this article.

How to Add an Administrator Through the App Dashboard

  1. Login to your Tithely Admin account.
    Note: Log directly into your app using the URL https://dash.churchlinkapp.com/login.
  2. Select Apps.
  3. Select Global Settings (the person icon in the bottom left corner of the screen).
  4. Select User Details in the menu that pops up.
  5. Select Add User tab at the top of the page.
  6. Enter your new user's credentials.
  7. Select Admin role.
  8. Select Submit.

    Important Note

    When adding a new admin for the app dashboard, they do not automatically receive an email with the login details. You will need to manually share those with the new administrator.


Differences in Admin Roles

There are 3 Administrative roles you can assign to App Admin users:

Admin Role

Permissions

UserAdmin

Has all permissions, this is the only role that is able to view other administrators as well as edit/add additional ones

UserEditor

Able to edit content and make changes to the app, but is not able to change any account settings

UserAccounts

Has the same permissions as a UserEditor but is also able to view billing statements and make changes to the app plan.

Important Note: Only applies to ChurchLink customers.Tithe.ly customers can view billing from theirTithe.ly account