How to Reset Your Password in the Church App

Church App users can reset their Giving Account password directly in the Church App. Suppose people have forgotten their password and are locked out of features like Groups and Livestream Chat, or they want to update the password for their Giving Account without having to navigate to the Tithely website to take this action. In that case, they can follow these steps to reset their password directly in the Church App.

Tithely Tip

Your login information for Tithely Giving and the Tithely Church App is the same.

Reset Your Password in the Tithely Church App

  1. Navigate to the Church App on your phone.

  2. In the top left-hand corner, tap the three-line icon (also known as a Hamburger Menu).

  3. Tap Login.

  4. Tap forgot password.

  5. Enter the Email associated with your giving account.

  6. You will then be prompted to check your email.

    From the email you received, click the link provided, shown as this link to reset your password.
  7. Next enter and confirm your new password.
    Note: You will also be asked to provide a 4-digit PIN. You can create a new PIN or add your existing PIN. If you need to reset your 4-digit pin, click here.

  8. Click Save New Password and PIN.

  9. You will be redirected to the app and can sign in to your Tithely account using your new password.

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