Add a Custom Statement Descriptor

The Statement Descriptor is the way an organization's name appears on a credit card statement. This descriptor is seen by the card user and helps to identify who a payment/gift/registration was made to on a particular transaction.Adding a custom statement descriptor can help your donors quickly identify your organization in their card statements. ๐Ÿ˜ƒ

User Permissions needed to access Giving 
Account Owner, Admin, or Limited Access with access granted to the Giving Product. If you have additional questions please reference this article.

How to Add a Custom Statement Descriptor 

  1. Login to your Tithely account.

  2. Select Giving from the left-hand menu.

  3. Select Settings from the Giving menu.

  4. Select your church/campus from the dropdown option.

  5. Click Deposit and Statement settings.

  6. Update your Statement Descriptor.

    Please Note: Statement descriptors are limited to 22 characters, cannot use the special characters <, >, ', or ", and must not consist solely of numbers.

  7. Click the Save Changes button. You're done ๐ŸŽ‰

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