Blast Stats allow you to quickly and effortlessly see how your blasts are doing. Use search and filters to narrow down your blasts, and see how your blasts have performed with details like delivered, clicked, read, and bounced. With Blast Stats, you can compare your SMS and email blasts to see which ones are being better received.
User Permissions needed to access Messaging
Account Owner, Admin, or Limited Access with access granted to Messaging. If you have additional questions, please reference this article.
How to View All Blasts
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Select Messaging from the left-hand menu.
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Select Blasts from the Messaging menu.
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At a quick glance, view the following details on every Blast:
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Title along with whether it's an SMS or Email Blast
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Status: Scheduled, Draft, Sent, Sending, Archived
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Recipients
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Delivered
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Clicked
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Read
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Bounced
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Please Note: SMS stats only include delivered and bounced.
How to Edit and View Individual Blast Details
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Select Messaging from the left-hand menu.
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Select Blasts from the Messaging menu.
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Click on the Blast you'd like to view or edit.
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If it's a Scheduled or Draft Blast: You can make updates to your Blast and Save changes, Send Now or Send Later.
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If it's a Sent Blast: You can view detailed stats for each recipient by clicking View All.
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🌟 Tithely Tip: From here, a message can be sent to an individual recipient by clicking the airplane icon next to the recipient's name.
How to Use Filters and Search
Search
The search function allows you to search keywords used within your Blast name. Simply Type into the search bar to search.
Please Note: At this time, the search does not include SMS/Email Messages, Name on SMS, Email Subject, Recipients or dates.
How to Use Filters
You can filter your Blasts by selecting one type and one status.
Please Note: Filtering only allows for one type and/or one status to be selected at a time.
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Click on + Filter.
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Select your Type and or Status.
Type: SMS or Email.
Status: Scheduled, Draft, Sent, Sending, or Archived.
Need to Remove a Filter?
With each item selected, you will notice the filter items beside the ' + Filter' button. To remove filter items, simply click the 'x' beside the item you'd like to remove.
