Overview of Pledge Statuses

We've provided multiple statuses to make it easy to manage and keep track of your campaign. Listed below, along with their descriptions, are the 5 statuses of a Pledge Campaign.

User Permissions needed to access Giving 
Account Owner, Admin, or Limited Access with access granted to the Giving Product. If you have additional questions please reference this article.

How to Access Pledge Campaign Statuses

  1. Login to your Tithely account.

  2. Select Giving on the left-hand menu.

  3. Select Pledge Campaigns from the Giving menu.

Pledge Campaign Statuses

Timeline Note: When you create or modify a pledge, please allow up to 24 hours for the changes to be reflected in your dashboard. This processing time ensures all pledge statuses are updated and displayed accurately within the system.

  • Draft

When a campaign is outside of a set date range and is toggled OFF, it is considered a Draft. Once the start date is reached, the campaign will remain a Draft since it is toggled OFF.

  • Staged

When a campaign is Staged, it is also outside of a set date range, however, it is toggled ON. Once the start date has been reached, the campaign will automatically be set Live.

  • Disabled

While a campaign is within a specified date range and the toggle is turned OFF, it is considered Disabled and no donations are able to be given.

  • Live

While a campaign is within a set date range and the toggle is turned ON, it is considered Live. During this time, donations can be made.

  • Complete

Once a date range has passed, a campaign is considered Complete. The amount raised has no bearing on this status as it is based on the set date range.

 
 
Please Note: Pledges can take up to 24 hours to show in the dashboard
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