Signed up for Tithely After May 2025?
The steps to find this section may be different for accounts who signed up after May 2025. Follow the steps in this article instead.
Summary: This guide explains how customers in Canadian provinces that have stopped observing semi-annual clock changes can update their location settings to ensure their site remains on permanent Daylight Saving Time.
Before You Begin
- Effective November 2026, select Canadian provinces (including Alberta, Manitoba, and British Columbia) have stopped semi-annual clock changes and moved to permanent Daylight Saving Time.
- You will need Admin permissions to access the Settings and Locations space in your account.
Step-by-Step Instructions
- Log in to your site and navigate to the Admin space.
- Click on Settings from the main navigation menu.
- Click on Locations to access your account's location preferences.
- Click the time zone dropdown menu.
- Select your province's new permanent time zone (e.g., Alberta, Manitoba, or Pacific Time Canada).(Note: This selection ensures your site will not automatically fall back an hour).
- Click to apply the time zone and save your settings.
Troubleshooting & FAQs
- Do I need to update my settings if my province still changes clocks? No. This update is strictly for customers located in provinces that are adopting permanent Daylight Saving Time (such as Alberta, Manitoba, and Pacific Time Canada). If your region continues to observe the traditional "fall back" and "spring forward" time changes, you do not need to alter your settings.
- What happens if I forget to update my time zone? If you live in a province that has moved to permanent Daylight Saving Time and you leave your old settings intact, your system will incorrectly shift back an hour on the designated weekend, causing potential scheduling and timestamp errors.