Summary: Learn how to secure your account by setting up SMS multi-factor authentication. Completing these steps will link your mobile phone number to your user profile to ensure a safe and secure login experience.
Before You Begin
Please note where this new security feature applies before starting:
Where it applies: Tithely login screens, including tools that redirect to Tithely login sections.
Prerequisite: Ensure you have your mobile device with you to receive the SMS text message.
Step-by-Step Instructions
Log in to your account using your preferred method (e.g., Google or standard email/password). You will automatically land on the two-factor authentication setup screen.
Click the Continue button to begin setting up your device. (Note: If you do not have your phone with you during our initial rollout phase, you can click Skip for now to log in immediately. However, setup will become mandatory in later releases).
Select your country code from the dropdown menu and enter your phone number into the provided field.
Click the Continue button. The system will text a verification code to the number you provided.
Retrieve the SMS code from your phone, enter it into the verification field on your screen, and click Verify.
You are now successfully logged in! Your phone number is now attached to your user profile for future authentication.
Troubleshooting & FAQs
Can I skip setting up two-factor authentication? During the initial release phase, yes. You can use the "Skip for now" option if you aren't ready or don't have your phone. However, please note that we are tracking usage, and MFA setup will be strictly required in future releases.
I'm logging into Breeze, why don't I see the MFA prompt? This specific MFA setup only applies to Tithely login screens or platforms that redirect to Tithely. Direct logins to Breeze, Church apps, Worship apps, or Check-in apps do not use this system.