Transaction Showing "Success" Has Not Been Deposited?

Understanding when your money will be available in your bank account is an important part to managing your church's books. In this article, we will help you understand when you expect your funds to be available in your account. For more information refer to this article: How Often Are Funds Deposited to the Bank?

 

Transaction Status: 

  • Pending 

    • When a transaction is pending this means it is going through the normal process of verifying the payment details used to make this gift. For credit and debit cards this process can take anywhere from 1-3 business days for ACH/Bank Transfers this can take 4-10 business days depending on the issuing institution.
  • Success 

    • This means the transaction has succeeded! It will be deposited on the next available deposit window. Please note that when a bank deposit is deposited, your bank may not show the funds for an additional 24 hours. 
  • Failed

    • Transactions can fail for a few reasons. The donor is always notified by email when a gift has failed with instructions on how to make an additional donation.
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