If you're considering discontinuing your donor activity on Tithely, here's a comprehensive guide to help you effectively delete your donor account.
Where can I delete my account?
At this time, you can only delete your donor account on our free Tithe.ly Giving App.
Before Deleting your account:
Before deleting your account, we advise you to remove your payment methods as well as cancel any active recurring gifts.
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Action Step 1: Log in to your donor account. You can do this either through the free Tithe.ly giving app or by visiting https://give.tithe.ly/.
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Action Step 2: Head to the Recurring tab. Ensure there are no recurring gifts scheduled. If there are, follow the instructions to stop them.
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Action Step 3: Go to the Payments tab. Here, remove any payment methods you have on file. Doing so ensures no future transactions can occur.
How to Delete a Donor Account in the Tithe.ly Giving App:
Once you have completed the above steps, navigate to the Menu tab, scroll to the bottom of the page, and select "Delete Account."
You will be presented with the following message, confirming you would like to delete your account.
Helpful Articles for Further Guidance:
If you face any issues during this process or have further questions about removing your data, please email: privacy@tithe.ly
If for any reason, you have deleted your account by mistake, or need to regain access, please email support@tithe.ly