Sites Password Security

At Tithely, we prioritize security and have built our platform with robust measures in place to protect user accounts. We understand the significance of password security and continuously strive to enhance the safety of our users' information.

To ensure a strong password, we have implemented specific requirements.

Sites Password Requirements

Passwords must contain a minimum of 8 characters and should not include the word "Tithely," your first or last name, or easily predictable sequences (e.g., 123, abc). It is important to choose a password that combines a mix of uppercase and lowercase letters, numbers, and special characters for added complexity.

Can't login to your account?

In the event that you get locked out of your account, our dedicated support team is here to assist you. Please contact our support team and we will promptly help you regain access to your account.

Internal Note: If you come across a situation where a user is locked out of their account, don't worry! As a team member, you can help them regain access by following these simple steps:
1. Access their Tithely Site
2. Select the Admin menu, then "People/Users".
3. Take a moment to locate the user who is currently locked out from their account. Scan through the user list until you find their name. Tip: Can't find them? Try searching in Archived users using Filters.
4. Now, click on the dropdown menu or the more options button situated next to their name. A list of options will appear.
5. Among the options, look for the "Unlock Account" feature, and give it a click. Wonderful! You've successfully unlocked their account. Reach out to the user and let them know they can now try logging in again.