Ensuring that your messaging phone number is registered is crucial. It prevents phone carriers from marking your number as spam and blocking your messages. This article will guide you through the registration process and the changes brought by recent regulatory updates.
SMS Registration Process:
- Log into Tithely as an Admin.
- Select Messaging.
- Select Settings.
- Select SMS Registration.
- Fill in all required fields. (Fields marked with red asterisks (*) are mandatory.)
- Click Save Change.
What to Expect After Registering Your Messaging Phone Number
🚨 Important Update on SMS Regulation Changes 🚨
- 📌 For phone numbers in the "Pending Approval" phase, SMS containing URLs will be blocked starting November 8th, 2023.
- 📌 By January 31st, 2024, all SMS from these "Pending Approval" numbers, regardless of content, will also be blocked.
"Pending Approval" refers to phone numbers that are newly registered and awaiting full clearance, a process that takes roughly 3 weeks.
Both new customers registering their phone numbers and existing customers with numbers still in the "Pending Approval" phase will be affected.
Timeline: Once you've registered your messaging phone number, it enters a "Pending Approval" phase. Transitioning from this phase to the "Fully Approved" status now takes approximately 3 weeks due to new regulatory changes.
- Starting November 8th, 2023, during the "Pending Approval" phase, any SMS messages containing URLs will not be sent.
- Beginning January 31st, 2024, all SMS messages, regardless of their content, will be blocked until the number reaches "Fully Approved" status.
Recommendations: We advise you to hold off on sending major SMS communications until your number is "Fully Approved." This ensures that your intended recipients get your messages without any hiccups.