Summary: This guide simplifies the registration process for your Tithely Messaging phone number. By following these steps, you will avoid SMS delivery roadblocks and ensure compliance with regulatory updates. We've also outlined what to expect regarding pending approvals and sending restrictions to prepare you for a smooth communication journey.
Before You Begin
Approval Timeline: Once you have registered your messaging phone number, it enters a "Pending Approval" phase. Transitioning from this phase to the "Fully Approved" status takes approximately 3 weeks due to regulatory changes.
Recommendation: We strongly advise you to hold off on sending any major SMS communications until your number is "Fully Approved." This ensures that your intended recipients get your messages without any hiccups.
Step-by-Step Instructions
Step 1: Submit the Verification Form
To officially begin the verification process, you must first submit an intake form.
Navigate to the Messaging Verification Intake Form.
Fill out the requested information and submit the form.
Step 2: Complete Registration in Tithely
Once you have submitted the intake form, you need to complete the setup inside your dashboard.
Log into Tithely as an Admin.
Select Messaging.
Select Settings.
Select SMS Registration.
Fill in all required fields. (Note: Fields marked with a red asterisk
*are mandatory).Click Save Change.
What to Expect After Registering
Once you have registered your messaging phone number, it enters a "Pending Approval" phase.
Timeline: 🛑Transitioning from this phase to the "Fully Approved" status takes approximately 3 weeks due to new regulatory changes.🛑
Sending Restrictions: Due to strict industry regulations, all SMS messages, regardless of their content, will be completely blocked until the number reaches "Fully Approved" status. (Note: Prior to Jan 31, 2024, only messages with URLs were blocked during the pending phase, but the restriction now applies to all messages).
Recommendations: We advise you to hold off on sending major SMS communications until your number is "Fully Approved." This ensures that your intended recipients get your messages without any hiccups.
Troubleshooting & FAQs
Can I send messages while my number is in the "Pending Approval" phase? No. Due to strict industry regulations, beginning January 31st, 2024, all SMS messages, regardless of their content, will be completely blocked until the number reaches "Fully Approved" status. (Note: Prior to this date, starting November 8th, 2023, only messages containing URLs were blocked during the pending phase, but the restriction now applies to all messages).