Understanding Follow Up Stats

Follow-Ups allows you to create personalized, automated emails and church text messages to follow up with first-time guests, lead people to read the Bible, join a small group, or participate in a campaign. Follow Up Stats provide insight into how successful your follow-ups are working. Let's dive in! 

View Stats for Follow Ups

  1. Login to your Tithely account.
  2. Select Messaging
  3. Once in Messaging, Select Follow Ups from the Messaging menu on the left. 
    Here you can see stats for:
    1. The number of times a Follow Up was triggered
    2. The number of Follow Ups delivered
    3. The number of Follow Ups bounced

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View Stats for Individual Messages

Follow steps 1-3 above, then continue with the steps below. 

  1. Select a Follow Up.
  2. Select an individual message to view the stats for that specific message.
    Here you can see stats for:
    • The number of Follow Ups delivered
    • The number of Follow Ups read
    • The number of Follow Ups clicked
    • The number of Follow Ups bounced
    • Total recipients
      Screenshot_2022-11-25_at_2.49.04_PM.png
  3. Select a stat category (delivered, read, clicked, bounced, recipients) to view more information on who is included in that stat. 
    Screenshot_2022-11-25_at_2.49.24_PM.png

Follow Ups Colour Key
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