Ordering a Background Check

Ensuring the safety and integrity of your church and its volunteers is paramount. This article guides you through the process of ordering a background check via the Tithely platform, specifically focusing on utilizing the "People" section and managing Background Check Invoices.

Tithely Tip

All Admin levels are able to order background checks. Learn more about administrators and Permissions in Tithely.

For information on the types of background checks you can run and their associated prices, see: 

How to Order a Background Check

  1. Login to your Tithely Admin account.

  2. Select People on the left-hand menu.

  3. Select Background Checks from the People menu.



  4. Click the blue "Add New +" button in the top right corner of the screen.



  5. Select the person/people you would like to run a background check for.

  6. For each check, confirm you are ordering your default package or use the drop-down to select a different package.

  7. Click the green button to "Order Background Checks"



  8. That's it! You're done.
    Please Note: If any checks aren't able to run, an error message will be displayed in red.
    🌟 Tithely Tip: You can monitor the status of the checks through your main Background Checks dashboard.



    Please note that once a background check has been initiated, the candidate's email address is permanently associated with that candidate's record. Even if you update the email address in their profile, the background check remains linked to the original email. If needed, you can either advise the candidate to contact Checkr directly to initiate a new background check with the updated email, or you can create a second profile for the candidate using the new email.

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