For donors using the 1.0 Giving Form or the Giving App: To adjust your recurring gift amount, designated fund, or schedule, please follow the steps below to cancel your current recurring gift and then establish a new one.
A recurring gift schedule enables you to set details like the amount and frequency so that you can easily support the organization of your choice while never missing a gift.
Fortunately, when you start a recurring schedule, you aren't stuck with it. We know things change, and you may need to change, pause, or cancel your recurring schedule.
Canceling Your Recurring Gift
- Access Your Tithely Account: Begin by logging into your Tithely account.
- Navigate to the Recurring Giving Section: Click on the 'Recurring Giving' tab or tap the 'Automated' button from the main dashboard.
- Locate the Gift to Cancel: Scan your list of gifts to find the one you wish to adjust. Next to this gift, click on the red trash icon to initiate the cancellation.
For a visual guide on this process, please watch the instructional video below:
Setting Up a New Recurring Gift
After you've successfully canceled your previous recurring gift, you're all set to create a new one tailored to your current preferences. For a comprehensive guide on this, refer to our article: Creating a Recurring Gift in The Tithely App 🎥