What is Link in The Giving Form?

Tithely now supports Link, a fast and secure payment method powered by Stripe, in the Tithely Giving App and Giving Form. Link simplifies the donation process, allowing donors to save and reuse their payment information for future contributions with just a few clicks. This article will guide you through how to use Link in the Tithely Giving experience.

What is Link?

Link is a payment method designed to provide donors with a seamless and secure way to save and reuse their payment details. When a donor selects Link, they can securely store their payment information, which Stripe encrypts and tokenizes for future use. This reduces friction for repeat donors, enhancing the overall giving experience.

Benefits of Using Link

  • Fast Donations: Donors can save their payment details, enabling quick, one-click donations in the future.
  • Secure Storage: Payment information is encrypted and securely stored by Stripe.
  • Convenient for Repeat Giving: Ideal for donors who frequently contribute to your church or organization.
  • Widely Supported: Link works with major debit and credit cards, streamlining the donation process.

How to Add Link Payment Methods

  1. Open the Tithely Giving App.
    Note: If you are using a desktop, navigate to your church's giving form, login, and start at step 4.
  2. Log in with your account credentials.
  3. Choose the Give option from the main menu.
  4. Enter the donation Amount and select the Fund. (if applicable, this step can be skipped if you only want to set up Link without giving at the moment)
  5. Select Change Payment Method.
  6. Select Add Payment Method.
  7. Enter your new payment details.
    Note: Saving payment details using Link only appears when entering new payment methods.
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  8. Check the box to use Link to save your payment option.
  9. If you are using Link for the first time:
    Note: You will receive an email from Link to verify your new Link account.
    • Enter your email address.
    • Enter your phone number.
  10.  Select Add New Payment Method.
  11.  Once saved, Link will store your details for future use.
  12. Review your donation details.
  13. Click Give to process your payment.

How to Give Using Link Payment Method

  1. Open the Tithely Giving App.
    Note: If you are using a desktop, navigate to your church's giving form, login, and start at step 4.
  2. Log in with your account credentials.
  3. Choose the Give option from the main menu.
  4. Enter the donation Amount and select the Fund.
  5. Select your Payment Method.
    Note: With Link setup on your account your saved cards will appear the same as your other Tithely Payment methods. 
  6. Select Give.

Managing Your Link Payment Details

To update or remove saved payment details:

  • Open a new donation in the Tithely Giving App or Form.
  • Select Manage Payment Details under Link.
  • Follow the prompts to update your card information or remove saved details.

Frequently Asked Questions

  • Is Link secure?
    Yes, Link uses Stripe’s secure encryption and tokenization to store your payment details safely.
  • Can I use Link for recurring donations?
    Yes, Link supports recurring donations, making it easy to automate your giving.
  • What payment methods are supported with Link?
    Link supports major credit and debit cards.
  • Can I manage my saved payment details later?
    Yes, you can update or remove your payment details at any time within the Tithely Giving App or Form.
  • Do I need a Stripe account to use Link?
    No, you don’t need a Stripe account. Link is integrated seamlessly into Tithely’s platform.
  • Can I disable Link from our Giving Form?
    While your donors do not have to use Link, you are also not able to disable this feature on the Giving Form.