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Identity Verification Requirements for Giving (Canada)

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Summary: This guide outlines the mandatory verification requirements set by Stripe (a Level 1 PCI Compliant provider) for Canadian Registered Charities and Non-profit organizations, detailing the necessary company information, documentation (like T3010 and Articles of Incorporation), and personal details required for representatives and directors.

Before You Begin

  • These requirements adhere to FINTRAC guidelines in Canada, aiming to prevent financial crimes.
  • The deadline to complete verification is January 29, 2025. Failure to meet this deadline will pause payouts and payment acceptance.
  • SIN is NOT required for representatives or directors.

Step-by-Step Requirements Checklist

Company Information (Required)

  1. Legal Business Name
  2. Address (cannot be a PO Box)
  3. Business Phone number
  4. Support Phone number
  5. Website or Social Media URL
  6. CRA Program Account Number (for registered charities)

 

Company Documents (Provide One of the Following)

Document TypeVerification PurposeRecommended Documents
Legal Entity VerificationEntity name and addressCorporate profile report, Notice of Assessment (within 12 months), Articles of Incorporation/Association, T3010 (Detail page recommended).
Registration Status VerificationCharity registration statusCharity Information Return (Form T3010) (recommended), Notice of charity registration, Registered Charity Basic Information report.
Form of Directorship VerificationEntity name and all directorsCorporate profile report, Articles of Incorporation/Association, Notice of Change of Directors, Board meeting minutes/resolution (within 12 months).
 

Representative (At Least One Required)

  1. Name
  2. Date of Birth
  3. Address
  4. Email address
  5. Phone number
  6. Job Title
  7. Photo ID
  8. Secondary Address Verification Document (e.g., bank statement, utility bill within 12 months, insurance document)

 

Directors (All Required)

  1. Name (must match the name on the Directorship verification document)
  2. Email address

Troubleshooting & FAQs

  • What happens if I miss the January 29, 2025, deadline? Payouts to your bank account and your ability to accept payments will be paused.
  • Is a Social Insurance Number (SIN) required? No, Stripe does not require a SIN for any representatives or Directors.
  • How long does it take for documents to be verified? Documents requiring manual review need at least 24 hours. If unverified, additional information may be requested.
  • Can I get an extension? No, we are unable to provide extensions as this is a requirement enforced by our payment processor, Stripe.

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