At Tithely, we strive to provide reliable and convenient solutions for churches and organizations to manage their donations. However, we often receive inquiries about why Tithely Pay cannot be recommended for processing donations. In this article, we will explain the reasons behind this limitation and provide further context to help you understand the situation.
The primary reason for not promoting Tithe.ly Pay as a donation processing method is due to Apple's AppStore Guidelines, specifically Section 3.2.1 vi. According to these guidelines, all apps that accept in-app donations must ensure appropriate tax receipts are available to donors.
Tithe.ly Pay currently does not offer the ability to associate a purchase or donation with the purchaser/donor. As a result, we are unable to include donations made through Tithe.ly Pay within Tithe.ly Tax Statements. This limitation hinders our ability to comply with Apple's guidelines regarding tax receipt availability, thus preventing us from officially promoting Tithe.ly Pay as supporting donations.
We understand the importance of providing accurate and comprehensive tax documentation to donors. By adhering to these guidelines, we can ensure transparency and compliance with applicable regulations, safeguarding both the church and its supporters.
We hope this article has shed light on why Tithe.ly Pay cannot be used for processing donations and why we are unable to officially endorse it for this purpose. We encourage you to explore alternative donation processing methods such as Tithely Giving, which offers comprehensive features for managing and tracking donations while ensuring tax receipt availability for donors.
If you have any further questions or require assistance with your donation management, please don't hesitate to reach out to our support team. We are here to help you navigate the best solutions for your organization's needs.
Remember, your commitment to financial transparency and compliance plays a crucial role in building trust with your donors and fostering a thriving community. We appreciate your understanding and continued partnership with Tithe.ly.