How to Merge Duplicates in People
❗ Important Note: Merged profiles cannot be unmerged. Please take caution when merging profiles.
Login to your Tithely Admin account.
Select People from the left-hand menu.
Click the Stack icon in the upper right-hand corner of the page.
On the Merge Duplicates page, you'll be able to see a list of duplicate contacts. Choose the person you would like to see merging options for and click either the blue 'duplicates' button or the blue arrow.
Click the bubble left of the profile you would like to make the primary contact
Please Note: Any details that are in a duplicate profile, and are not in the primary profile, will be added to the primary.
Click the Merge Duplicates button to merge the duplicate profiles.
❗ Important Note: Merging People does not merge donor profiles within Tithely Giving 1.0. This is only for contacts within our People platform.
User Permissions needed to access People
Account Owner, Admin, or Limited Access with access granted to People. If you have additional questions, please reference this article.