Summary: This guide explains how to effortlessly swap the generic icon of the Tithely Church App to your church's personalized design by tapping "Change" when prompted, which occurs when navigating to a new church within the app or using a direct download link.
Before You Begin
- The icon swap is initiated by a pop-up notification when you access a new church's profile within the app.
- This feature is compatible with all Apple cellular devices and most Android cellular devices, but not with tablet devices.
Step-by-Step Instructions
1. Access your church's profile within the Tithely Church App (either by searching or using a direct download link).
2. Wait for the notification to pop up asking if you want to swap the home screen icon to the selected church.
3. Tap “Change” to switch the app icon to your church's personalized design.
4. Observe the confirmation notice pop-up confirming that the icon has been changed. [If you tap "Close," the generic Tithely icon will be kept.]
Troubleshooting & FAQs
- Why didn't the icon change after I tapped "Change"?
- Your mobile device (specifically a tablet) may not be compatible with the App Icon Switcher feature.
- Your App Icon design may still be pending approval from Apple. Try downloading the latest Tithely Church App update. Please be aware that app icon updates are not instantaneous. They must be submitted to Apple for review, which typically takes 1–2 weeks to complete.
- When you upload your icon in the app, it only updates on the admin side. You must send the logo to the Tithely App Move In Team for the change to be sent to Apple.
- Why does the shortcut title still say "Church App" on my iPhone? iOS devices do not allow the new shortcut to utilize your church name; the title of the shortcut will still show "Church App." Android devices do allow the church name to be used.