Understanding 3D Secure for Secure Donations with Tithely

At Tithely, we prioritize the security of your online donations. To provide an extra layer of protection and ensure secure transactions, we utilize 3D Secure during the donation process. This article will explain what 3D Secure is and how it enhances the safety of your giving experience.

What is 3D Secure?

3D Secure is an authentication protocol designed to add an additional security layer when making online payments, including donations. It adds an extra step to the checkout process, helping to prevent unauthorized use of your credit or debit card.

How does 3D Secure work with Tithe.ly?

When you make a donation through Tithely, and the card used supports 3D Secure, you will be redirected to your card issuer's authentication page. This page will prompt you to enter a one-time security code or use biometric authentication (such as fingerprint or facial recognition) to verify your identity. This step confirms that you are the rightful cardholder and ensures a secure transaction.

The Benefits of 3D Secure:

  1. Increased Security: 3D Secure reduces the risk of fraudulent transactions by verifying the identity of the cardholder, protecting both you and the church from potential security breaches.
  2. Enhanced Trust: Knowing that we implement 3D Secure technology, you can have confidence that your donations are handled with utmost security and care.
  3. Global Acceptance: 3D Secure is widely accepted across various card networks, making it accessible and convenient for donors worldwide.

FAQs:

Q: Do I need to sign up for 3D Secure separately?
A: No, you don't need to sign up separately for 3D Secure. It is an added security feature provided by your card issuer, and if your card supports it, it will automatically be applied during the donation process.

Q: What if my card does not support 3D Secure?
A: If your card does not support 3D Secure, the donation process will proceed without the additional authentication step. However, rest assured that Tithely employs other robust security measures to protect your transaction.

Q: Is 3D Secure mandatory for all donations?
A: While 3D Secure is a valuable security measure, its availability may vary depending on the card and the cardholder's bank. If 3D Secure is not supported for your specific card, you can still make donations safely through Tithe.ly.

Q: What should I do if my authentication link fails?
A: While the Tithe.ly team is here to help the best person to contact will be your card issuing bank. They will be able to provide the steps to authorize and verify your transaction. 

 

At Tithely, we prioritize the security of your donations, and 3D Secure is one of the measures we employ to ensure a safe giving experience. With this added layer of protection, you can confidently make online donations, knowing that your financial information is safeguarded. 

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