Tithely

How can we help?

Choose the option that fits you and we'll get you to the right place.

Get help with your Tithely account

For admins and staff at churches and organizations. For the safety of your account, our Support team helps through signed-in chat.

Chat with us Log in, then open the chat bubble in the bottom-right corner of your dashboard. Request a call back Start a chat and type “request a call.” Theo will ask some questions to ensure we route your request to the right team, and then a member of our Support team will call you. Can’t log in? Follow our login guide. Still stuck? Use the chat bubble in the bottom-right corner of this page.

Help is always on with Theo. Our AI assistant answers in seconds, day or night, including weekends and holidays. When your question needs a person, Theo connects you with our Support team.

Get help with a gift

For anyone who has given to a church or organization through Tithely.

Visit the Donor Help Hub Find a receipt, update a recurring gift, or change a payment method. If the Hub doesn’t answer your question, you can chat with our Support team from there.

Talk to our Sales team

For churches and organizations considering Tithely. Sales is available 9am–6pm ET, Monday–Friday.

Schedule a demo Book a time to see how Tithely can work for your church. Call Sales in the United States 424-228-8870 Call Sales in Canada 877-243-4844 Call Sales in Australia +61 7 3107 1682