Messaging Price Change FAQ

On November 1st, 2022 Tithely Messaging pricing will change to $19 per month and include 500 text credits. Additional text credits will be packaged in bundles of 500 for $10.

We put together this article about the Messaging Pricing change to help answer any questions you may have.

Why is the monthly price increasing?

Tithely Messaging was introduced originally at an introductory price. The updated subscription pricing is a result of the new features we have added, as well as the lower cost per text.

Will any new features be added alongside the price change?

While additional features for Tithely Messaging are on the roadmap, over the last year, we’ve added the following features for you to use to best communicate with your people.

  • Inbox for direct 2-way communication
  • Blasts for sending out texts as well as simple and drag & drop emails
  • Keywords that allow people to take action steps to connect with your church
  • Follow-Ups that help you create intentional automated messaging sequences

How does the new price affect me if I have All Access?

Your monthly subscription price for All Access will stay the same. As is currently the case you will still pay for the texting overages, although we have updated that pricing to provide more free texts (500 instead of 200) and a reduced cost for over 500.

How can I check if I have All Access? and how would I upgrade to AA if I wanted to?

If you go to Billing under your profile you will be able to see your subscription package.

How do I upgrade to All Access?

If you have not yet signed up for All Access, we would encourage you to do so as it is the most cost-effective plan for Tithely. You can upgrade to All Access within Billing.

Are there any limitations on the number of texts our church can send at once?

No, there will be no limitations on the number of texts your church will be able to send at once. Your first 500 each month are free. Every additional tier of 500 texts you use each month adds $10 to your payment.

Are there any monthly limitations on SMS per month (per church)?

No, there will be no limitations on the number of texts your church will be able to send per month. Your first 500 each month are free. Every additional tier of 500 texts you use each month adds $10 to your payment.

If I go into the next pricing tier for SMS, but don’t use all of my texts, can I be refunded for what I don’t use?

As you move into a new tier of 500 texts, the full tier is added to your monthly invoice. We currently aren’t providing refunds for texts not sent out of the new tier.

Where can I view my current Messaging Invoice?

You will receive automated emails every time you move into the next tier of 500 texts, and that email will give you an updated total amount for that month.

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