Can we give someone access to only edit a specific area of the website?
- More Information: Accessing Your Tithely Site & Organization Groups and Adding a New User or Profile to Sites
How do I change my template?
All templates have the same features and functionality the only difference is the aesthetics. The template is a great place to start and you can completely modify and customize the aesthetic within the Site Design area of the site.
For a walkthrough on how to change your styling to look like another template, check out our tutorial:
How do I upload my logo?
- More Information: Updating Your Website Logo and Favicon
Why is there a white box behind my logo?
If you notice a white box behind your logo, it is likely you have uploaded a jpg which doesn't have a transparent background. We recommend uploading a png with a transparent background.
Can I upload my own custom fonts?
- More Information: Fonts on Sites
I would like square buttons on my site but mine are round, can we change that?
- More Information: Overview of Site Design 🎥
We would like to use the Newsletter Feature but we don’t call it a newsletter, can we change the signup area to say “Weekly Bulletin”?
- More Information: Translations and Multi-Language on Tithely Sites
How do we add more staff to our staff page?
- More Information: Organization Groups and Adding a New User or Profile to Sites & Re-ordering the Staff or Elder Page
I added a menu item but when I click on it it says “page not found,” help!
- More Information: Creating a New Page & Changing the Main Menu on Sites
There’s an image showing on my ministry page, how do I remove it?
- More Information: How to Hide Program Thumbnail Images
Can I copy a block to another page?
- More Information: Add and Edit Blocks on Sites
I create a page but want it to be a Program, is there a way to convert it to a Program?
Why have all our News (and Blog) posts dropped off the block on the homepage?
- More Information: Add a News Post to Sites
Is there a limit to how many pages or content we can upload to our website?
We signed up for a website and we would also like to have custom emails, can you help?
Tithely does not provide custom email setup. We suggest exploring providers such as Google for Nonprofits.
- More Information: Setting up Google Workspace for Nonprofit Using Your Domain
We have a large number of past sermons, how do we add those to our new website?
- More Information: Import Sermons Using the Sermon Importer in Tithely Sites
Does Tithely Sites support FTP?
Glossary
Term |
Definition |
A Record |
An A record is a type of DNS record that allows the domain to point to specific server. The “A” in “A record” stands for address. |
Admin |
A site admin is a user with admin permissions. |
Analytics |
Website tracking and statistics. |
Block |
Blocks are used to add content to any page. |
Cache |
Temporary storage of a website. |
Collection |
A collection of Programs. |
Content |
The content area of the site is a behind-the-scenes view of all content on the website (Example: Pages, collections, sermons). |
CSS |
CSS is a custom style sheet language. |
Default Images |
Images you upload to be used throughout the site when one is not available. |
DNS |
Domain name settings. This is essentially the control panel for the domain. |
Domain Registrar |
The company a domain is registered through. |
Domain/URL |
The website address - www.churchname.com. |
Driver |
Drivers are a legacy item used to add content to the homepage. |
Element |
Elements are found within Blocks. Elements are used to add additional content within a single block. |
FAB (Frequent Action Button) |
The FAB is the edit pencil found on the top left of every page (except the home page). It is used to edit page options and settings (Example: add event, edit SEO, etc.). |
Favicon |
Icon found in a browser tab. |
Footer |
The footer is the section at the very bottom of every page (this is not a block). |
Head Code |
Head code contains information about a web page's properties and links to external related files. |
Header |
The header is the top area of every page (note: this is not a block). The home page header is unique and includes a headline, sub-heading and a button. Page headers pull in the page title and associated information (ie: event info, blog publish date, etc). The homepage header includes two layout options, static (full-width) banner or a slideshow (not full-width). |
Launched |
Launched means a website is live with a unique domain and pointing to Tithe.ly servers. |
Legacy |
Version of Tithe.ly Sites prior to the release of Site Design. |
Link |
Links are URLs used when adding buttons, menus items, videos and more. |
Maintenance Mode |
With Maintenance Mode “On”, all guest to the website will be re-directed to a Temporarily Offline page. The Offline page displays your organizations contact information and a login link for admins. |
Menu |
Site navigation bar. |
Meta Description |
Meta descriptions are an HTML attribute providing a brief summary of the webpage. Google will often times display the meta description. |
Meta Keywords |
Meta Keywords are a type of meta tag that appear in the code of a webpage. The tag allows search engines to find your page and appear in search results. The single most important thing to keep in mind is to ensure that each keyword accurately reflects the content of your page. |
Nameserver |
Nameservers are part of an extensive database called the Domain Name System (DNS), which acts like a directory for devices and the IP addresses attached to them. |
Organization Groups |
Organizational groups are used to organize users into different groups (ie: staff, pastors, volunteers, speakers, etc). |
Page Menu |
A page menu is the horizontal menu that displays on a page. Vertical page menus appear on Programs. |
Primary Domain |
The domain customers use to launch their Tithe.ly Site. By default, the staging domain is used until the customer is ready to launch with their domain. |
Program |
Programs are nested under a Collection. |
Redirects |
A way to forward a URL to an alternate URL. |
RSS Feed |
RSS is a web feed that allows users and applications to access updates to websites in a standardized, computer-readable format. |
SEO |
Search Engine Optimization. |
Site Builder |
The primary admin who adds sites to the subscription is the only one who can navigate through the site builder. They click 'Sites' in their dashboard to start. They will enter general church information and select a template. This is used to create a staging site. |
Site Design |
The area of the website used to edit the design (ie: colors, fonts, logo, etc) of the website. |
Slugs |
A URL slug is the part of a URL or link that comes after the domain extension. |
SSL |
Protocols for establishing a secure connection. |
Staging Site (staging domain) |
The site that is created after the builder is complete. We give customers a staging domain such as churchname.tithelysetup.com. |
Sticky Menu |
A sticky menu is a fixed navigation menu that remains visible as the user scrolls down and moves about a site. |
Subpage / Associated Pages |
A page associated with a parent page or program. |
Topbar Menu |
This is the narrow menu at the top of the website (above the main menu), it is typically used as a secondary menu for social icon links and search bar. |
Translations |
The translations panel is used to change hard coded website language to the language of choice. |
Unconfirmed - Subscribers |
Newsletter subscribers that have not yet confirmed their subscription. |
User |
Someone who has access to the website or has a profile on the website for use on the staff page |
Legacy |
Legacy features (features built prior to Site Design) are not supported by our team. |