Adding and Removing a Payment Method from your Donor Account In The Tithely App 🎥

Learn how to add or remove a payment method from your donor account using Tithe.ly's Legacy Form with this informative guide. Discover step-by-step instructions for managing your payment methods efficiently. This article ensures a smooth experience for users seeking to update their payment information on the Tithe.ly platform.

Please Note: This is for Tithely Giving Donor accounts.

Tithely Tip

This article refers to our 1.0 giving form. If your giving form looks different please refer to this article: How do I Change my Payment Method


Before we begin, please note that you cannot update/make edits an existing Payment Method. You will need to remove your old payment method and add a new one. 

Tithely makes it possible to contribute to the organization of your choosing to use a credit card, debit card, or bank account [ACH/eCheck] (US only).

If you already have an account with Tithely and would like to add a new credit card, debit card, and/or bank account, you can do so from the Tithely app or by logging into your account at: https://tithe.ly/give.  
Note: Bank account donations are only available in the US. 

Adding a Payment Method

Adding a payment method from the Tithely app or online:

  1. Open the Tithely app from your smartphone or login to your Tithely account at https://tithe.ly/give from your web browser.

  2. Click Payment Methods from the home screen or click on the menu in the top left corner and then click on payment methods.

  3. To add a credit or debit card, be sure you've selected credit/debit from the bottom tabs, then click on the green plus (+) icon.

  4. Enter your card information and click Add card.

  5. To add a bank account, be sure you've selected bank account from the bottom tabs, then click on the green plus (+) icon.

    You have two ways to add a bank account:

    1. Click on the Sign in with online banking button and use your online banking credentials to connect your bank account to Tithely.

    2. Enter your bank account number and routing number and click save and continue

Check out this video for a walk-through of the above process:

 

Deleting a Payment Method

Adding a payment method from the Tithely app or online:

  1. Open the Tithely app from your smartphone or login to your Tithely account at https://tithe.ly/give from your web browser.

  2. Click Payment Methods from the home screen or click on the menu in the top left corner and then click on payment methods.

  3. To remove a credit or debit card or bank account, be sure you've selected credit/debit or bank account from the bottom tabs, then click on the red trash can icon.

  4. Then click Remove.

Note: If you have a Recurring Payment set up with a Payment Method that you are deleting, our system will autodelete that Recurring Payment. You will need to set up a new Recurring Payment with the new Payment Method. You can learn more on how to do this here.

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