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Tithely Church App Analytics

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Your Church App analytics tool is incredibly helpful for understanding how user are interacting with your churches app. In this article we will cover how to access your analytics and how to understand them. 

App Activity

  1. Log into Tithely as an Admin.
  2. Select Apps.
  3. Select Analytics.Apps_Analytic.png
    • Devices (All Time)
      • This is the number of total individual devices have used your app.
    • Sessions (All Time)
      • This is the number of total individual sessions. (how many times the app has been opened by users)
    • Session (Last X Days)
      • This is how many individual sessions there have been in the date range selected.
      • By default this will be set to 90 days until you select another range from the date range options in the Overall App Usage section.

 

Overall App Usage (Last X Days)

  1. Log into Tithely as an Admin.
  2. Select Apps.
  3. Select Analytics.
    Apps_Analytic_1.png
  4. Select if you would like to view data points by Day, Week, or Month
    Note: By default this will be set to week.
  5. Select the Date Range you would like to view.
    Note: By default this will be set to Last 90 Days.
  6. Select what type of data you would like to view in your chart.
    Note: All three data options - Sessions, New Users, Active Users -  will default to be shown until selected to be hidden.

    Video shows how to hide and show data sets by selecting the data set.
    • Sessions
      • The number of times users have opened the app.
    • New User
      • Number of new users on the app.
    • Active Users
      • Number of Active users on the app. This is opposed to users that have downloaded your app but do not interact on a regular basis with the app.

Tithely Tip

We recommend using Sessions as you key metric as this is the best indicator of how often you app is being used by your members. It is normal for Active Users to be lower than Sessions and for New Users to drop down to 0 for prolonged periods as your app matures.

Overall App Usage (Last X Days)

  1. Log into Tithely as an Admin.
  2. Select Apps.
  3. Select Analytics.
    Apps_Analytic_Area_Views.png
  4. Scroll down to view Area Views (Last X Days)
    Note: The date range will be determined by what is selected Overall App Usage section. The default will be set to 90 Days.

Tithely Tip

This area will show all the most view Tabs/Areas of your app. Try rearranging your Tabs to promote different areas of your app. 

Post Views (Last X Days)

  1. Log into Tithely as an Admin.
  2. Select Apps.
  3. Select Analytics.Post_Views.png
  4. Select a column from the Area Views (Last X Days) bar chart. 
    Note: Only bars with an astrics (*) are able to show a detailed view.
    • Each individual post will show how many users viewed this post.

Tithely Tip

This detailed view is helpful for understanding what type of posts your users interact the most with. 

You now know how to access and view your apps analytics. If you have any additional questions please reach out to our support team.

 

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