How to Enable or Disable The Cover The Fees Option on The Giving Form

Tithe.ly allows administrators to customize their donation process by enabling or disabling the "Cover the Fees" feature. This guide provides clear instructions for adjusting this option within the Tithely platform, ensuring your donation experience aligns with both donor preferences and organizational needs. Whether using the new giving form or the legacy giving form, these steps help tailor your financial interactions, offering essential control over how donations are processed and presented to your community.

How to Enable or Disable "Show Cover the Fees" (New Giving Form)

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  1. Log into Tithely as an Admin or Limited User with Finance Permissions. 
  2. Select Giving from the left-hand menu.

  3. Select Giving Form > Settings. 

  4. Scroll down to the Payment Information area:

    1. 'Show Cover the Fees' will be enabled by default. You can toggle this off if you wish to disable the feature.

    2. You can adjust the default settings for "Cover the Fees." Remember, even though it's set to "on" by default, donors can still disable this at the donation point.

  5. When you're done, click Save Changes at the bottom of the page.

How to Enable or Disable "Show Cover the Fees" (Legacy Giving Form)

  1. Log into Tithely as an Admin or Limited User with Finance Permissions. 
  2. Select Giving.
  3. Select Settings.
  4. Select Giving 1.0 Form & App.
    Note: You will be redirected to the 1.0 (legacy) space.
  5. Locate the Show Cover The Fees check box. 
    Note: Green check will show the options and a grey box will not show the options. 
  6. Select Save.

You now have the ability to toggle on or off the cover the fees option on your giving form.