How to Enable or Disable The Cover The Fees Option on The Giving Form

Admins can effortlessly enable or disable the Cover the Fees feature, tailoring the donation experience to align with the preferences of their donor base and organizational needs. This article provides a step-by-step guide on how to navigate this feature within the Tithely platform.

How to Enable or Disable "Show Cover the Fees" (New Giving Form)

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  1. Log into Tithely as an Admin or Limited User with Finance Permissions. 
  2. Select Giving from the left-hand menu.

  3. Select Giving Form > Settings. 

  4. Scroll down to the Payment Information area:

    1. 'Show Cover the Fees' will be enabled by default. You can toggle this off if you wish to disable the feature.

    2. You can adjust the default settings for "Cover the Fees." Remember, even though it's set to "on" by default, donors can still disable this at the donation point.

  5. When you're done, click Save Changes at the bottom of the page.

How to Enable or Disable "Show Cover the Fees" (Legacy Giving Form)

  1. Log into Tithely as an Admin or Limited User with Finance Permissions. 
  2. Select Giving.
  3. Select Settings.
  4. Select Giving 1.0 Form & App.
    Note: You will be redirected to the 1.0 (legacy) space.
  5. Locate the Show Cover The Fees check box. 
    Note: Green check will show the options and a grey box will not show the options. 
  6. Select Save.

You now have the ability to toggle on or off the cover the fees option on your giving form. 

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