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Primary and Secondary Admin Permissions in Giving

How to View and Update Users and User Roles

How to Add and Invite a New User


Primary and Secondary Admin Permissions in Giving

There are two levels of administration in Tithely Giving, the primary and secondary administrator. Below we'll break down the differences between the two roles.

The Primary Admin

The primary admin has access to everything in the Tithe.ly Admin Dashboard.

There is only one primary admin per account. They are usually the person who set up the church’s Tithe.ly account.

The primary admin is the only person who can perform the following actions:

  • Access the Tithe.ly Suite (Sites, Elvanto, Church App & Messaging) directly through their dashboard.

  • Access the Billing and Subscription Tab to update the credit card details used for subscriptions, and edit their subscription requirements.

  • Access the Manage Administrators menu item.

  • Edit account details under Edit Organization, Edit Brand and Update Legal and Bank Information.

The Secondary Admin

The secondary admin in the Tithe.ly account has viewing access only. They can only access the areas in the Tithe.ly account that the primary admin has granted them access to.


How to View and Update Users and User Roles

  1. Login to your Tithe.ly Admin account.

  2. Click the Global Settings button in the bottom-left corner of the screen. You can access the Global Settings from anywhere in the Tithe.ly dashboard.

  3. Click My Organization.

  4. Click Users

    Here, you'll see a full list of users along with the following details:

    • An image, if one has been added

    • The user's first and last name

    • What type of user the individual is, a User or Primary Admin

    • The date the user was added

    • Which products the user has access to

  5. Click on the user you'd like to edit.

  6. To edit their permissions, check/uncheck the Products the user should have access to. If you click on a Product, you can edit sub-permissions as well.

  7. Click Locations, and check/uncheck the locations the user should have access to.

  8. Click Save Changes.


How to Add and Invite a New User

  1. Login to your Tithe.ly Admin account.

  2. Click the Global Settings button in the bottom-left corner of the screen. You can access the Global Settings from anywhere in the Tithe.ly dashboard.

  3. Click My Organization.

  4. Click Users

  5. Click the New User button in the upper right-hand corner of the page.

  6. Add in the new users information.

  7. Click Save Changes.

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