Term | Definition |
Inbox | The area that displays all conversations within Messaging. |
Lists / Groups | A group of people specified by the admins that follow-ups and blasts can be sent to. |
Follow Up | A scheduled message or messages sent out periodically to a group. |
Blast | A group message. |
Keyword | The feature that enables people to respond to the messaging number with phrases (keywords) such as "Church" to be notified of upcoming events. |
Trigger | A message that is sent automatically after action. (Example: A message is triggered to send after donor gives over $350). |