There are 3 ways to import contacts into People.
1. Upload a CSV file

2. Import 1.0 Contacts
3. The Elvanto and People Sync

Important Note: The people sync is currently under maintenance in order to make improvements to the platform. We will update this page once it’s complete. If you have future questions about this please email

We'll guide you through each method below!

How to Import Contacts Into People Using a CSV File or 1.0 Contacts

Important Note: Leave the import page open until the import is complete, do not close the page or the import will stop.

  1. Login to your Admin account.

  2. Select People from the left-hand menu.

  3. Click the "Add New" button at the top right.

  4. Click the Import button on the Contact card.

  5. A drop-down menu will appear, select CSV File or 1.0.

    CSV File Method

    1. Click CSV File from the drop-down box.

    2. Click Download to download a CSV template and upload a list of contacts in the CSV format.

    3. Click the excel document tab titled 'contact-import' that loads in the bottom left of the page.

    4. Add contact information.
      Please Note: The headers must be kept in the original format,
      Example: first_name, last_name, etc.

    5. Drag and drop the file into the dashed line box or click inside of the box to upload the file.

    6. If the import is successful, you will see a message that says 'Your import has completed'. Click Upload another to upload an additional file.

    Import 1.0 Contacts Method

    1. Click Start Import to import your 1.0 contacts into Messaging. An email will be sent to the primary admin when the import process has been completed.

How to Import Contacts Into People Using The Elvanto and People Sync

We've created a detailed guide to walk you through setting up this sync. You can view it here.

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