Keywords are a great tool in Tithe.ly Messaging. With Keywords, anyone at your church can text your set keywords and receive the custom response you’ve setup. You can also link a form or action to add a member to a specified group with the keyword response. Please Note: Keywords are only available for SMS messages.
In the article below we'll guide you through understanding and viewing your Keyword requests and submissions. 😃
What Is a Keyword Request?
The Request column in Keywords displays how many people have texted that Keyword to your churches messaging number.
What is a Keyword Submission?
The Submission column in Keywords displays form submissions. If you have created a Keyword that has a form, the number of people who have sent in that Keyword and completed a form submission will display in this column.
How to View and Keyword Requests and Submissions
Login to your Tithe.ly Admin account.
Select Messaging from the left-hand menu.
Select Keywords from the Messaging menu.
Need more help?
Reach out to our support team by clicking the chat bubble in the lower right hand corner of the screen, or by emailing email@example.com.