Turning off a follow-up

Here's an overview video of the process:

https://www.loom.com/share/dac3590e313541dfbf16924aa1cb4549

Here is the step by step process 😀

1. Choose 'Follow Up' from the Messaging menu on the left

2. Find the follow up you'd like to turn off

3. Click the toggle to the left of 'send messages'

4. A pop-up message will ask 'Are you sure?', click 'OK' to turn off the follow-up

Archiving a follow-up

1. Choose 'Follow up' from the Messaging menu on the left

2. Find the follow up you'd like to archive

3. Click the button with the 3 dots to show more options

4. Click 'Archive' to archive a follow up

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