How do I sign up for Tithe.ly?
You can sign-up for Tithe.ly in 5-10 minutes by registering your church here - https://tithe.ly/register-church/. When you sign up you will need the below information:
General church info
Bank Account and Routing number
Legal representative info. such as last four digits of SSN and a photo of driver’s license
Outside of the United States? If you’re signing up outside of the US please see our signup requirements information here.
Can’t complete sign up? If you start to sign up, but realize you don’t have all of the information required to complete the online signup, you can always come back and complete it later :)
How soon can I begin taking online donations?
Once you have completed signup, you can start taking donations immediately, but our team will need to validate your information in order for funds to be deposited. Please be on the lookout for a phone call/email from the Tithe.ly enablement team.
How much does Tithe.ly cost?
Our free giving solution has no monthly fees, no setup fees, no hidden fees, and no long-term contracts. It’s risk free and simple to get started with Tithe.ly online giving. When people give to your church using Tithe.ly you will pay a processing fee of 2.9% + .30 per successful transaction on VISA, MasterCard, and Discover. ACH or Bank transactions are 1% + .30 per successful transaction. A complete breakdown of our fees can be found here.
Do I need to sign a contract with Tithe.ly?
No! We know that you’ll love the product and giving will increase. If that’s not the case, then we want it to be simple for you to leave.
Is Tithe.ly Secure?
All financial information is encrypted and stored by our banking partner to PCI DSS Level 1 compliant standards. PCI DSS Level 1 compliance is a set of rules stated by credit card companies and audited by an independent third party. It is the highest possible rating one can get in the electronic payment processing industry. Additionally, Tithe.ly forces HTTPS for all transaction services using TLS.
How can people give to my church using Tithe.ly?
People can give to your church from your website, on social media platforms like Facebook, and through the Tithe.ly mobile giving app. You can read a little more about the 4 ways to give here. The Tithe.ly Mobile App is the most popular way to give with online or website giving coming in a close second.
How do I tell my church about Tithe.ly?
It’s important that you put Tithe.ly giving on your website and then share the new ways to give with your church via email, text and social media. Plus, don’t forget to promote these new ways to give during your service when taking up offerings. You can find our toolkit of launch resources here as well as some useful guidance on the process of launching here.
How do I get Tithe.ly on my website?
Adding Tithe.ly online giving to your website can be done in just a few minutes. Follow the instructions found here.
How do I get Tithe.ly on my Facebook page?
You can easily add a Tithe.ly giving link to your church Facebook page. Follow the instructions found here.
What methods of payment can people use to give?
Your members can give using credit or debit cards (VISA, MasterCard, Discover, or AMEX) or ACH bank transfer*. You can also record all of your offline giving (like cash and checks) easily through the admin experience portal.
*ACH bank transfer is only available in the US
Can people designate their gift?
Yes. With Tithe.ly you can create as many funds / designations as you need (e.g. missions, building fund, weekly contribution, etc.). These appear to your members when they use our platform, making it very simple for them to be sure their generosity goes to the place they are most passionate about.
Do people who give to my church get a receipt / confirmation?
Absolutely! As soon as someone gives via Tithe.ly they instantly receive an email with the details of their transaction. All giving history for each member is also tracked and available within the mobile app, giving your members instant access to check their records. Read more about donor email confirmations here.
How often do I receive the donations made to my church?
The short / simple answer is that we deposit funds directly into your bank account every day with a two-day lag. Meaning, funds raised on Sunday hit your bank account on Tuesday. To learn more, check out our knowledge base article on deposits.
What type of reporting does Tithe.ly offer?
Tithe.ly comes with two types of reports:
Deposit reports: We deposit funds into your bank account net of the Tithe.ly processing fees. Each deposit will be accompanied by a report that shows a full breakdown of total giving by fund and each individual transaction. These reports will show you gross dollars raised, Tithe.ly fees, and net amount being deposited into your account in order to make accounting and bookkeeping simple. You can see what the reporting looks like here.
Transaction reports: Transaction reporting shows every gift made to your organization along with the giver information such as name, email, address, gift amount and more. You can see transactions in your giving statements report immediately after people give. Find out more here.
Can I send end of year tax receipts with Tithe.ly?
Absolutely. Tithe.ly allows you to send end of year tax receipts to all your donors. You can print them or save money by delivering them via email. Read more about year-end tax receipts here.