Currently the check-in system supports DYMO label printers. For more information on supported label printers, see this article.

For the printer to work, you will need to install two pieces of software onto the computer that has the printer on it.

We try to keep the below software download links up to date, but DYMO has a habit of changing the download website addresses quite frequently. Please contact us if they do not work at the chat bubble below! 

#1 DYMO Label Writer Software


After the software has installed, you can start printing your labels, although you might need to restart your computer after installation.

If you are experiencing any issues, read our troubleshooting article for further assistance.

Tablet and Smart Phone label printing

You can print labels from your iPad, iPhone, Android or any other internet enabled device. For details on setup, read this help file.

While the DYMO LabelWriter Wireless is able to print from an iOS or Android device using the DYMO Connect app, we are unable to use it to print via the browser on iOS or Android devices at this point in time.

What label printer versions work with ChMS?

More details on label printers that work with ChMS can be found in this article.

What size labels work with ChMS?

We support various label sizes. The labels you use need to be landscape orientation so that all information and logos fit.

To view and select your label size, log into your account and go to Settings and select Check-in. If we don’t support your label size, email us and we’ll try to add it in for you.

Troubleshooting your printer

If your printer is not working after following our installation instructions above, view our troubleshooting guide.

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