The Statement Descriptor is the way an organization's name appears on a credit card statement. This descriptor is seen by the card user and helps to identify who a payment/gift/registration was made to on a particular transaction.
Adding a custom statement descriptor can help your donors quickly identify your organization in their card statements. 😃
How to Add a Custom Statement Descriptor for Your Organization
Login to your Tithe.ly Admin account.
Select Giving from the left-hand menu.
Select Settings from the Giving menu.
Select your church/campus from the dropdown option.
Click Deposit and Statement settings.
Update your Statement Descriptor.
Please Note: Statement descriptors are limited to 22 characters, cannot use the special characters
", and must not consist solely of numbers.
Click the Save Changes button. You're done 🎉