Cover the Fees is a great way for donors to shoulder the cost of the processing fees that are pulled from a transaction. When a donor chooses to cover the fees, their total gift is increased so the church receives their desired amount.
For customizations to the "cover the fees" portion of the giving form, please go to My Churches > Edit Organization and scroll to the bottom of the page where you will see the following:
Because the fees are pulled out of the total transaction, the gift must be increased by an amount that is slightly larger than what the fee would be if the donor did not choose to cover the fees.
Let's use a gift of $75 on a VISA card as an example.
If the donor did not choose to cover the fees, the donor would be charged $75 and the church would receive a deposit for $72.53 ($75 - $2.48 (2.9% + $0.30)).
If the donor did choose to cover the fees, the donor would be charged $77.55 and the church would receive a deposit of $75 ($77.55 - $2.55 (2.9% + $0.30)).
As you can see, by the donor choosing to cover the fees, the fee is slightly higher ($2.55 vs $2.48). If we only added the original fee amount of $2.48 to the donor's gift, the processing fees on the increased gift would result in a net deposit of $74.93 ($77.48 - $2.55 (2.9% + $0.30)).
If you'd like to calculate what the total transaction might be if a donor chooses to cover the fees on a certain amount, you can use this formula:
(G + $0.30) / (1 - (P / 100)) *rounded up to nearest cent
G is the original gift amount
P is the % for the processing (2.9% for VISA/MC, 3.5% for AMEX, and 1% for ACH)
So for our example above:
($75 + $0.30) / (1 - (2.9 / 100)) = $77.55
Crediting the donor:
The fees are pulled from the gift as it is processed, and the net amount after fees is what is deposited into the church's bank. This means that the donor is always credited the amount that they give. So for our example above, the donor would be credited $77.55 if they chose YES to cover the fees. If they chose NO to cover the fees they would be credited $75.
So there you have it! Please reach out to email@example.com if you have any other specific questions :)